We approach IT services from an end-to-end perspective and aim to always provide SUSTAINABLE and SCALABLE results for our clients.
We help companies create and professionalize IT services, processes and support structures, and ensure the readiness level of the ecosystem runs at optimum levels.
We have successfully completed international projects and consider our diverse and experienced team as our core asset. We operate within single- and multi-vendor environments and place our clients' services at the center of our business.
We help you reach your targets and maximize your potential through a well-crafted IT and service strategy, planning out the way to a fully service-oriented organization.
We can help you design your IT services applying service-oriented methods and frameworks to warrant your service value and help you build the operational framework you need to manage your performance.
We believe that IT processes should be business-driven and can help you assess and improve your process landscape using best practices and industry standards.
We help you determine the right roles & responsibilities, choose skill sets, and develop needed competencies to fit your service requirements.
We help you make your process maturity transparent, so you can measure performance, and optimize your cycle efficiencies.
We help you choose the best-fit tools and systems, so you can seamlessly integrate them into your solutions and organizational structures.
We help you select the right governance models so you can manage your suppliers, monitor your processes and measure your performance.
Whether setting up new organizational functions, migrating applications and infrastructure, or outsourcing and optimizing your business processes, we get the stakeholders onboard and successfully drive your projects across the finish line.
Whether setting up or optimizing a service desk, an operations or emergency response centre, we know what it takes to ramp up the desired response and resolution times to meet your customers’ expectations.
... we can help you with your web-based projects and offer thorough scoping, planing and a timely and controlled implemention of your specifications from end-to-end.
We value empowerment and think people will support what they own.
We see processes and their interfaces as a comprehensive value proposition.
We help you choose the best enablers for best performance.
We value your customer relations as your satisfaction remains our constant focus.
We bring quality to the forefront of your strategy and daily work.
We can help you establish and improve your quality practices for an efectively running management system.
We firmly believe that one does not offer a product but the services adjoining it. We therefore remain focused on the strategic value of your IT service portfolio and aim to strengthen your partnerships, preparing you for future challenges and growth opportunities.
We want to make sure your company gets the most out of our services and fully commit to your satisfaction. We make you aware of the organisational, procedural and technological aspects you may face as a result of the changes a project may have bring about.
Sone of the hardest working and most committed people I have worked with. The attention to detail and ability to work with people are excellent and I highly recommend them.
The PAAN-Group team is sharp, quick, doers, with strong technical knowledge & management skills. They are a pleasure to work with.
Working with PAAN-Group was a pleasure. They had an excellent standard of work, everything well presented and well documented and they always delivered in a professional, timely and friendly manner. Always willing to go the extra mile, working late or early to make meetings or meet deadlines was no issue. Their dedication to the job and friendly presence around office have been missed.
The people are hard working, professional and fun to work with. They bring in good relationship skills into the work. The growth achieved in the Arvato QA space could be attributed to them. They played an important role in transforming the AFS testing team into a Business Intelligence team.
During the time the PAAN-Group team worked for PMI Software they showed great dedication and eagerness in all tasks assigned to them. They are very diligent and passionate in their work and would be a great addition to any company.
I worked with the PGC team directly for more than a year. Their expertise played a phenomenal role in building our remote integration teams for Google India operations in Bangalore from ground-up; I was first member of that team. PAAN-Group was quite instrumental at following up and taking things to completion. Their guidance, support and patient approach to any situation cannot be described in words. I remember them as dignified people who were always part of the solution not the problem. I appreciate their transparent leadership and would highly recommend them.